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21 September 2026

Write to Cancel: How to Submit a Valid Cancellation Request to Camping Riberamar

Plans can change quickly. When they do, the most important thing is to cancel correctly and on time. If you have a booking at Camping Riberamar, one step matters above all: all cancellation requests must be submitted in writing by email to info@campingriberamar.com.

This guide explains exactly how to submit a valid cancellation request to Camping Riberamar, what refund rules apply to each accommodation type, and how timing affects the amount of deposit that may be returned or credited for a future stay. If you want to avoid mistakes and make sure your request is handled properly, this article will walk you through the essentials.

What is the valid way to cancel at Camping Riberamar?

The valid method is simple and specific:

All cancellation requests must be submitted in writing by email to info@campingriberamar.com.

That means a valid cancellation request should be sent by email, not only communicated verbally. Writing your request clearly helps ensure that your cancellation is recorded properly and reviewed according to the applicable timeline.

Cancellation email details

Use this email address:

If you need general assistance, Camping Riberamar can also be contacted at:

For cancellation requests, however, the key requirement is the written email.

Why writing by email matters

A written cancellation request creates a clear record of your communication. In practical terms, this helps with:

Because the refund rules depend heavily on how many days remain before arrival, sending the request promptly by email is essential.

What to include in your cancellation email

To make your request clear and easy to process, include the most relevant booking details in one message.

If your cancellation is related to documented force majeure, include the relevant supporting documentation with your email.

Simple cancellation email example

Here is a straightforward structure you can follow:

Subject: Cancellation request

Message:
Hello,
I would like to cancel my booking at Camping Riberamar.
Name: [full name]
Arrival date: [date]
Accommodation type: [pitch / bungalow / mobile home / rental caravan / igloo]
Please confirm receipt of this cancellation request.
Thank you.

This kind of message is concise, clear, and easy to review.

Camping Riberamar cancellation policy: refund rules by accommodation type

The cancellation policy at Camping Riberamar depends on the type of accommodation booked. This is important because camping pitches follow one refund scale, while bungalows, mobile homes, rental caravans and igloos follow another.

Cancellation policy for camping pitches

If you booked a camping pitch, the deposit refund works as follows:

Time before arrival Refund for camping pitches
More than 30 days Full refund of the deposit, minus a €5 administration and cancellation fee
15 to 29 days 75% of the deposit is refunded
7 to 14 days 50% of the deposit is refunded
Less than 7 days The deposit is non-refundable

Long stays for camping pitches

For long stays between September and May, the deposit is not refunded but can be used for a future stay at Camping Riberamar.

Force majeure for camping pitches

If the cancellation is due to a documented force majeure event, such as serious illness or bereavement, 90% of the deposit will be refunded.

Cancellation policy for bungalows, mobile homes, rental caravans and igloos

If your booking is for a bungalow, mobile home, rental caravan or igloo, the refund rules are different:

Time before arrival Refund for bungalows, mobile homes, rental caravans and igloos
More than 30 days Full refund of the deposit, minus a €5 administration and cancellation fee
15 to 29 days 50% of the deposit is refunded
7 to 14 days 25% of the deposit is refunded
Less than 7 days The deposit is non-refundable

Long stays for these accommodation types

For long stays between September and May, the deposit will be retained and credited towards a future stay at Camping Riberamar.

Force majeure for these accommodation types

If the cancellation is due to documented force majeure, such as serious illness or bereavement, 90% of the deposit will be refunded.

Quick answer: when can you get your deposit back?

Here is the short version for readers looking for a fast answer.

For camping pitches

For bungalows, mobile homes, rental caravans and igloos

For documented force majeure

How timing affects your cancellation request

When guests search for "how to submit a valid cancellation request to Camping Riberamar," they often focus on the email itself. That step is essential, but timing is just as important.

The earlier you send your written request, the better your position may be under the cancellation policy. Even moving from one time bracket to another can change the outcome significantly.

For that reason, it is wise to:

  1. Send your email as soon as plans change
  2. State your arrival date clearly
  3. Identify the accommodation type accurately
  4. Attach documents immediately if force majeure applies

What counts as force majeure?

Camping Riberamar specifies examples of force majeure such as:

In these cases, the event must be documented. That documentation should be sent with your cancellation email so the request can be assessed under the correct rule.

Practical tips to avoid cancellation mistakes

A valid cancellation request is not complicated, but small mistakes can create delays. These practical steps can help.

1. Use email, not only a phone call or message

The required format is in writing by email. If you want your cancellation request to be valid, send it to info@campingriberamar.com.

2. Be specific about your booking

State whether your booking is for a:

This matters because refund percentages vary by accommodation type.

3. Send the request early

Refund tiers change according to the number of days before arrival. Waiting can reduce the amount of deposit refunded.

4. Keep your message clear and polite

A short, organized email is easier to process than a long or incomplete one.

5. Include documents when relevant

If you are requesting cancellation under documented force majeure, send the supporting material at the same time.

Helpful guest information beyond cancellations

Camping Riberamar aims to support guests with a safe and comfortable stay. The campsite prioritizes the safety and well-being of its guests, operates in accordance with the applicable regulations for tourist campsites, and has safety rules and instructions in place throughout the campsite. Staff is available to assist whenever necessary.

Guests should also know that Camping Riberamar has an on-site restaurant, bar and café service, managed by an external operator. The restaurant is currently closed on Tuesdays, although opening days, hours and services may vary depending on the season. Guests can check current dining options and opening hours directly with reception, which is open daily from 8:30 a.m. to 8:30 p.m.

If you are adjusting rather than cancelling your plans, it may also be useful to explore related information about accommodation options, camping pitches, and contact details before making a final decision.

Frequently asked questions

How do I submit a valid cancellation request to Camping Riberamar?

Send your cancellation in writing by email to info@campingriberamar.com.

Can I cancel by phone?

The required method for cancellation requests is written email.

Does the refund depend on the type of booking?

Yes. Camping pitches and bungalows, mobile homes, rental caravans and igloos have different refund percentages.

Is there an administration fee?

Yes. For cancellations made more than 30 days before arrival, the deposit is refunded minus a €5 administration and cancellation fee.

What happens with long stays between September and May?

For long stays during that period, the deposit is not refunded in cash under the standard rule. Instead, it is credited towards a future stay at Camping Riberamar.

What if the cancellation is due to serious illness or bereavement?

If it is a documented force majeure case, 90% of the deposit will be refunded.

Final checklist before you send your cancellation email

Before pressing send, review this quick checklist:

Conclusion

Submitting a valid cancellation request to Camping Riberamar is straightforward: write your request and send it by email to info@campingriberamar.com. From there, the amount of deposit refunded or credited depends on when you cancel, what type of accommodation you booked, and whether documented force majeure applies.

The clearest way to protect your booking rights is to act quickly, provide complete details, and use the required written format. If you need help with your stay, accommodation options, or current services on site, contact Camping Riberamar directly and request the most up-to-date guidance for your reservation.

Ready to contact Camping Riberamar? Send your written cancellation request to info@campingriberamar.com, or reach reception for general assistance at +34 964 319 762.