Force Majeure Made Fair: Understanding Riberamar’s 90% Deposit Refund Option
Travel plans do not always unfold as expected. When a serious illness, bereavement, or another documented force majeure event interrupts a holiday, guests need more than a standard cancellation policy—they need clarity, fairness, and a straightforward process. Riberamar’s 90% deposit refund option is designed for exactly those situations.
If you are booking a stay and want to understand what happens if an emergency arises, this guide explains how Riberamar’s force majeure refund policy works, which accommodation types it applies to, how it differs from standard cancellation terms, and what practical steps to take if you need to cancel.
What is Riberamar’s 90% deposit refund option?
Riberamar’s 90% deposit refund option applies when a cancellation is caused by a documented force majeure event, such as serious illness or bereavement.
In these cases, 90% of the deposit will be refunded.
This applies to:
- Camping pitches
- Bungalows
- Mobile Homes
- Rental Caravans
- Igloos
This clause is important because it creates a more flexible outcome when a cancellation is not simply a change of mind, but the result of a serious and justified circumstance.
When does the 90% refund apply?
The 90% deposit refund applies when:
- The cancellation is due to a documented force majeure event.
- The situation is properly justified.
- The cancellation request is submitted in writing by email to info@campingriberamar.com.
Examples specifically covered include:
- Serious illness
- Bereavement
The key factor is that the situation must be documented. In practical terms, this means the refund option is intended for genuine emergency circumstances that can be supported appropriately.
Why this matters for guests
A cancellation policy shapes how confident people feel when making a reservation. In hospitality, unexpected events can create financial stress at exactly the wrong moment. By offering a 90% refund of the deposit in force majeure cases, Riberamar acknowledges that some disruptions are beyond a guest’s control.
That matters for several reasons:
- It adds a layer of fairness to the booking process.
- It gives guests a clearer idea of their options before they reserve.
- It helps families and groups plan with more confidence.
- It shows a practical balance between reservation commitment and exceptional circumstances.
For many travellers, the difference between a standard non-refundable outcome and a 90% deposit refund can be significant.
Standard cancellation terms vs force majeure refund
To understand the value of Riberamar’s 90% deposit refund option, it helps to compare it with the standard cancellation rules.
Camping pitches
For camping pitches, the standard cancellation policy is:
| Time before arrival | Deposit outcome |
|---|---|
| More than 30 days | Full refund of the deposit, minus a €5 administration and cancellation fee |
| 15 to 29 days | 75% of the deposit refunded |
| 7 to 14 days | 50% of the deposit refunded |
| Less than 7 days | Deposit is non-refundable |
For long stays between September and May:
- The deposit is not refunded.
- It can be used for a future stay at Camping Riberamar.
In a documented force majeure case:
- 90% of the deposit will be refunded.
Bungalows, Mobile Homes, Rental Caravans and Igloos
For Bungalows, Mobile Homes, Rental Caravans and Igloos, the standard cancellation policy is:
| Time before arrival | Deposit outcome |
|---|---|
| More than 30 days | Full refund of the deposit, minus a €5 administration and cancellation fee |
| 15 to 29 days | 50% of the deposit refunded |
| 7 to 14 days | 25% of the deposit refunded |
| Less than 7 days | Deposit is non-refundable |
For long stays between September and May:
- The deposit will be retained.
- It will be credited towards a future stay at Camping Riberamar.
In a documented force majeure case:
- 90% of the deposit will be refunded.
Quick answer: does the 90% refund replace the normal cancellation policy?
Yes, in documented force majeure cases, the 90% deposit refund option applies instead of the standard cancellation outcome.
That means even where the standard terms would normally allow only a partial refund—or no refund at all in the final days before arrival—the force majeure clause provides a separate, fairer solution for justified emergencies.
What counts as force majeure at Riberamar?
Riberamar specifically mentions:
- Serious illness
- Bereavement
The wording makes clear that the event must be documented and duly justified. In travel terms, force majeure generally refers to serious, unforeseen circumstances outside the guest’s control that prevent the stay from going ahead.
The safest approach is simple: if your situation falls into this kind of emergency category, contact reception promptly and prepare the written request with the necessary supporting documentation.
How to request a cancellation under the force majeure clause
If you need to use Riberamar’s 90% deposit refund option, follow a clear process.
Step 1: Prepare your written request
All cancellation requests must be submitted in writing.
Include the core booking details so the team can identify your reservation quickly.
Step 2: Explain that the cancellation is due to force majeure
State clearly that the cancellation is being requested due to a documented force majeure event.
Concise, direct communication helps speed up the process.
Step 3: Send the request by email
Email the cancellation request to:
- info@campingriberamar.com
This is the required contact method for cancellation requests.
Step 4: Provide supporting documentation
Because the policy applies to documented force majeure cases, make sure the justification is included in the format requested when communicating with the team.
A simple summary table
For quick reference, here is how the force majeure refund at Riberamar works.
| Accommodation type | Force majeure refund |
|---|---|
| Camping pitches | 90% of the deposit refunded |
| Bungalows | 90% of the deposit refunded |
| Mobile Homes | 90% of the deposit refunded |
| Rental Caravans | 90% of the deposit refunded |
| Igloos | 90% of the deposit refunded |
How this policy supports different types of stays
Riberamar welcomes a broad range of guests, from couples and families to groups attending sporting, cultural, and leisure events in the surrounding area. Because bookings may involve plots and different types of accommodation, a clear emergency cancellation clause has practical value across many travel situations.
This is especially relevant for:
- Family holidays, where health issues can affect plans suddenly
- Group stays, where one serious event can disrupt a reservation
- Event-related trips, where timing is fixed and cancellations may be unavoidable
- Longer stays, where deposits may represent a more significant planning commitment
Combined with a peaceful and family-friendly atmosphere, personal attention from the team, and a guest-focused approach to service, the policy helps create a more reassuring booking experience.
Practical tips before you book
Understanding a cancellation policy before you confirm a reservation can prevent confusion later. Here are some useful tips.
1. Check your accommodation type carefully
The standard refund percentages differ between:
- Camping pitches
- Bungalows, Mobile Homes, Rental Caravans and Igloos
That distinction matters if your cancellation is not related to force majeure.
2. Keep booking records organised
Save your reservation confirmation and related communication in one place. If an emergency arises, quick access to your booking details makes the written cancellation process easier.
3. Act promptly if circumstances change
In any cancellation scenario, timely communication is helpful. If a serious issue arises, contact the team as soon as possible by sending your written request to info@campingriberamar.com.
4. Understand the long-stay rule
For long stays between September and May, the deposit is not returned in the standard way. Instead:
- For camping pitches, it can be used for a future stay.
- For Bungalows, Mobile Homes, Rental Caravans and Igloos, it is retained and credited towards a future stay.
The documented force majeure refund option remains an especially important clause to know in these cases.
5. Review other practical stay information
When planning your trip, it is also useful to look at related topics such as accommodation options, reception support, booking assistance, and FAQs for arrival and stay details. This helps you make a more informed reservation from the start.
A fairer way to handle the unexpected
No one books a holiday expecting an emergency. But when serious illness or bereavement affects travel plans, a policy should respond with common sense and fairness. Riberamar’s 90% deposit refund option does exactly that by offering a clear solution for documented force majeure cases across its main accommodation types.
The policy is also easy to remember:
- Force majeure must be documented
- 90% of the deposit is refunded
- The request must be submitted in writing by email
- The email address is info@campingriberamar.com
Conclusion
Understanding Riberamar’s 90% deposit refund option can make a real difference when planning a stay. It gives guests a clear route forward if a serious, documented force majeure event prevents travel, while still keeping the overall cancellation process structured and transparent.
If you are preparing a booking at Camping Riberamar and want peace of mind before you reserve, review the cancellation terms carefully and keep the force majeure clause in mind. And if you need help with a reservation, a modification, or a cancellation request, contact the team directly at info@campingriberamar.com or reception for assistance.
For guests looking for a peaceful, family-friendly stay near the Mediterranean Sea, clarity matters—and this policy is one of the clearest examples of a guest-first approach.